Welcome to the Designed for Living website. This website is owned and operated by Designed for Living B.V., and references to we, us and our are deemed to be references to Designed for Living.
When referring to you or your, this shall be deemed as reference to any persons placing an order via the Designed for Living website. Registered office: Torenlaan 1R, 1251HE, Laren, The Netherlands. Registered number: 58804625 (The Netherlands), VAT number: NL853189390B01.
These terms and conditions contain important information, which may be subject to change without notice. Therefore please familiarise yourself with this information before placing your order, as any orders you may place with Designed for Living online will be deemed to be confirmation that you have read, understood and agreed to these Terms and Conditions.
If you are unhappy or unsure of any information, or statements made in our Terms and Conditions, please contact us at the email address provided below.
All prices quoted on the Designed for Living website are accurate at the time of publication, and inclusive of Dutch sales tax at the current rate.
Please note that (online) stores carrying our brand run independent pricings to our website and whilst we will always match store prices, we are not responsible for any external prices of Designed for Living Products online.
All items are subject to availability and may be subject to change without notice, however we aim to inform you as soon as possible if the goods you have ordered are no longer available.
ONLINE ORDER AND DELIVERY INFORMATION
PLACING AN ORDER
By placing an order with Designed for Living you consent that you have read, understood and accepted our terms and conditions, and that you accept that Designed for Living will take payment with immediate effect following the placement of your order regardless of whether the items on your order are in stock at the time of purchase.
It is your responsibility to ensure that all the personal information provided is correct, as Designed for Living will not be responsible for any implications resulting from incorrect details entered. Should you notice any incorrect details on your order, please contact us at:
You should inspect the merchandise upon receipt and check that everything specified on the delivery note is included, and that no items are damaged. You have 30 days whereby you may return the items on your order to us, providing they cooperate with our returns policy.
If you fail to take such action within this time, Designed for Living is under no obligation to accept any rejection by you of the merchandise at a later date. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem, or you cancel the order in accordance with your cancellation right and/or you return the goods in accordance with our returns policy. Your statutory rights are not affected.
We are unable to amend any details to your order once it has been processed and dispatched by our warehouse, however prior to this, we may be able to amend certain details on your order further to your written consent. We will not however add any items to your order, nor can we combine shipping for any additional orders placed.
Once you have placed an order, an automatic confirmation email will be sent to your given email address, notifying you that your order has been received, however this is not a confirmation that your offer to purchase the goods has been accepted. Our formal acceptance of your order will take place once your order has been fully dispatched.
We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error, or if we are unable to obtain authorization for your payment. Please note that we reserve the right to cancel your order at any time.
Please note that we retain the legal ownership of all merchandise until full payment has been made by you and received by us and legal ownership of the merchandise will immediately transfer back to us if we refunded any payment for the merchandise to you. Risk in the merchandise transfers to you upon delivery.
Under the Consumer Contracts Regulations 2013 you have the legal right to cancel your order, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services. If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them.
Your right to return products does not apply to goods made to your specification, that have been clearly personalized or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied.
Please note that we will not refund the cost of returning the items to us; only original delivery charges where applicable. Please view our contact page for information on how to get in touch with us.
All dates quoted for delivery are estimated delivery dates only and may be subject to change without notice. We accept no liability for any deliveries made before or after our delivery schedule. For further information regarding delivery, please see the delivery information section of our website.
DISCLAIMER AND LIMITATIONS OF LIABILITY
Designed for Living makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable.
To the fullest extent permissible Designed for Living will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond Designed for Living’s reasonable control.
Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed one hundred euro’s.
Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Designed for Living or any of its employees or agents or fraud.
These disclaimers and exclusions shall be governed by Dutch law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
OTHER LEGAL NOTICES
There may be legal notices on other areas of this website which relate to your use of this website, all of which together, with these terms and conditions govern your use of this website.
The trademarks, logos and service marks (intellectual property) displayed on our website are the registered and unregistered marks of Designed for Living. Our affiliates, licensors and/or our suppliers in the Netherlands, UK, US and other countries are protected by UL and international trade mark laws. Except in connection with placing an order for merchandise or as required by applicable law you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual property or that of our affiliates, licensors or suppliers without our, or their prior consent.
No failure to exercise and no delay on the part of Designed for Living in exercising any right, remedy, power or privilege of Designed for Living under these terms and conditions, and no course of dealing between us shall be construed to operate as a waiver, nor shall any single, or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy or power on the part of Designed for Living.
This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by Dutch law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of the Netherlands. All contracts are concluded in English or Dutch.
We reserve the right to change these terms and conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.
You will be asked to register if you would like to use some of the services and features we offer on our website. In order to register you will have to provide details including your name, address, telephone number and email address.
When you register with us your information is stored in my account. Once you have logged in you can access your account directly to amend any personal details, for example if you change your address. If you wish to place an order on our website you will also be required to provide credit or debit card details.
We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard.
Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. When you give us information, it may be used for:
- ADMINISTRATION OF OUR SITE
The information you give us is necessary to enable us to fulfil your order, make sure it is delivered correctly and to maintain your account.
- CUSTOMER SERVICE
We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.
- DIRECT MARKETING
We want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by e–mail, post or telephone. You can also choose when registering to receive such information from other carefully selected companies.
You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events etc. when you register. We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies products, offers and services.
From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website.
Examples of these functions would include the processing of data to process your order and maintain your account including the authorisation and validation of credit or debit card transactions, the provision of delivery services, the analysis of data, etc.
These companies or individuals may be provided with access to your personal details in order to fulfil their function but may not use such information for any other purpose.
Designed for Living is committed to protecting the information we collect from you, which we use to enhance your experience of using our site and to provide you with the merchandise and services you request from us.
EMAIL OPT OUT
To opt out of any of the Designed for Living emails go to the bottom of the email and click on the unsubscribe button, it can be found in the following sentence on the email: If you do not wish to receive further emails from Designed for Living you can unsubscribe any time. Once this has been done you will no longer receive emails from Designed for Living.